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eMail template you need to send to your IT team regarding the Microsoft sign-in error

Subject: Request to Re-enable Disabled Azure AD Application – Sign-in Issue

Hi IT Support Team ,

When using the link https://edis.electricalcertificates.co.uk/login I’m currently unable to sign in to the application  EdisAccessUsingMicrosoftAuthentication via Microsoft login. The error message indicates that the Azure AD application has been disabled.

Here are the details from the error screen:

Application Name: EdisAccessUsingMicrosoftAuthentication
Application ID: 1f4546b1-1f29-40a7-ad42-c0ad6e8fd05d
Error Code: AADSTS7000112
Error Message: Application is disabled
Request ID: 5dcbfd66-3700-41ec-a513-695f42637400
Correlation ID: 9d9b5e72-63fd-4a61-a06e-26fdb789647a
Timestamp: 2025-06-05T11:51:30Z

Could you please check whether this application was intentionally disabled, and if not, re-enable it in Microsoft Entra under:

Enterprise Applications → Search by Application ID → Properties → Set “Enabled for users to sign in?” to Yes

Let me know if you need anything further from me to assist with this.

Best regards,