EDIS USER GUIDES

Google authorisation problem that gives the message: ”An error has occurred, that’s all we know.”

To fix the sign in with Google authorisation  problem that gives the message::” An error has occurred, that’s all we know.”

Steps to fix the issue:

Go to Google and reset your EDIS app access permissions: https://support.google.com/accounts/answer/112802?hl=en&co=GENIE.Platform%3DDesktop

The reset requires that you remove access for EDIS signing in with Google

If you no longer want to use your Google Account to sign in to a third-party app or service, you can remove access.

  1. Open your Google Account. You might need to sign in.
  2. Choose Security.
  3. Scroll down to “Signing in to other sites” and choose Signing in with Google.
  4. Choose the app or service you want to remove  Remove Access.

After resetting the access, goto the EDIS login page and click the sign in with Google https://edis.electricalcertificates.co.uk/login

Example for Mr White