Sending EDIS system emails to Hotmail, Outlook and Live email accounts has been unblocked.
Unfortunately sending emails from EDIS system to addresses hosted by Microsoft has been blocked for approximately 2 months. The reason for the delay in resolving the issue was that initially it was not clear why the emails were bouncing and Microsoft not very co-operative in clearing out the issue.
On 5Nov2020 we managed to resolve the issue and all Hotmail, Outlook and Live accounts should now have access to the EDIS system.
Apologies for any inconvenience caused. If there is anything we can assist with please let me know at firstname.lastname@example.org
EDIS Support Ashleigh